My husband had bought some stuff for me as a surprise. He has attached screenshots in his review. Please go through them. Inspite of all the cheating, lying and the service being horrible, their products are just below average. And look at this recent screenshot attached that i just got from my husband. Look at their reply. Please do not fall for any Instagram marketing.
Love the quality and service
not a person who shops online at all
but i took risk this time n n i must say i just simply loved the pink striped night wear the fit ,color and fabric is sooo good
They are highly not trust worthy , I ordered there stripped pink night suit and requested the an exchange which I never received. I contacted the team who assured that they will dispatch the order , I have done multiple followups but I have received no replies from them . Seems they do not even care to respond to customers. I would highly recommend you to now buy anything from their store. Highly disappointed
Very poor customer are service . No update on order . And they don’t take calls . Try to avoid ordering in case you don’t want to waste your moneys nd time
Honestly, they are the sweetest! I can’t thank them enough for helping me out in an emergency. Not only did they help me with one day delivery but also got the robe altered for a better fit. The question is top notch and the customer service is even more than that! Just loved my robe ❤️ thank you once again!
After reading some comments on their return process, I had to edit my review. With me the return/ exchange process was smooth. They were kind enough to help me with the return and provided me with the store credit. Special thanks to Shivani for making it a smooth experience for me!
Quick service & Great product quality
Really good quality and stylish robe.
Nice material. Opaque material and very comfortable to wear.
Very good stuff and fast delivery , thanks guys for your quick response . Highly recommended.
Fraudsters…I had exchanged a product for which they took difference amount and though they didn’t have d product in stock still took order n later informed that it was not in stock after d amount was debited,I never got any oder product or my money.they will never answer ur calls n customer care does not exist…Dey don’t even reply to ur mails,I m duped of 2800..never buy from these guys
Worst service ever. In this era of Online shopping they are far behind in doing business and with such service they wont be able to succeed. Showing editing pictures on the website and sending different quality product to the customer is the best they do. Worst experience and regret shopping from this dirt website.
It's a fraud website, I lost my 1599 please don't buy anything
Finally got the product after a month, while the product itself is good. They need to work on timely communication, returns process and response. Lot of areas for improvement.
Really good product, great quality and more then that fabulous service. Go for it without any tension
Good quality solid Fabric. Love the product ❤️
Just the customer support service can be improved a little. Else all fine! Go for it
Worst customer service and support
They will take your money and disappear
Seems fraud
Will not recommend anyone to buy anything from them
crazy product , decent fit , good price !
Fraud. They have hidden comments on their insta page as well. Such low quality products and ever since i placed an exchange request, there has been no update from over 20 days. They don’t reply to emails or even on insta. Why have you started a business when you do not have the quality, capacity or even capability to make amends. So disappointing. I need you to reply and I want my money back.
Got the product on time.
Fitting is nice. Ordered 2 more 😍
Love the products! Excellent customer service got the exchange done in 2 days!
Thanks Prachee.
It's a fraud website, they don't provide your refund, nor do they reply to your messages. My package was sent back and never received any refund after following up like crazy. Be aware don't fall into their marketing tactics!!!!
Siva Rama Krishnan Jayaraman
Love the fabric and fitting!!!!
The product has 2 belts which is a good feature to move around freely. Absolutely love this.
Fantastic Services and the product is also amazing.
Ordered a Satin Shirt..
Firstly, you're getting the same shirt on Amazon, same brand but costlier. So best is to go through the website. The other advantage of going through the website is... - I ordered a shirt.
- The delivery date was 25th
- Got it on 24th.
- Noticed a few threads coming out.
- Complained on their whatsapp number.
- The gentleman on the other end was very professional.
- Considering the urgency, he immediately got it replaced within a few hours. A guy came, picked the order and gave me a new one.
The rep also continuously followed up on whatsapp.
My first time with them, and what an impression they've left. Great service!
Nice product
I am very satisfied
Love the finesse of the fabrics
very good design and good quality clothes ..❤️
The quality is really good. I really love the product. Surely worth it.
Good quality of the clothes
I bought a piece and it is really comfortable to wear, good quality and price are really affordable